Effective Date: 21 February 2018
Information We Collect
We may collect personal information from our clients, including but not limited to:
- Name, contact details, and business information
- Payment and billing information
- Information about the devices and systems you use
- Communications and interactions with our support team
- Any other information provided to us voluntarily.
Use of Personal Information
We may use the personal information we collect for the following purposes:
- Providing and managing IT support services
- Billing and processing payments
- Responding to inquiries, requests, and providing customer support
- Personalizing and improving our services
- Monitoring and ensuring the security of our systems and networks
- Complying with legal and regulatory obligations
We implement and maintain appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or alteration. These measures include secure data storage, encryption, firewalls, regular system monitoring, and employee training on data protection.
We may disclose personal information to third parties under the following circumstances:
- With your consent
- To our trusted service providers who assist us in delivering our services
- When required by law or in response to legal process
- To protect our rights, safety, or property, or the rights, safety, or property of others
We will ensure that any third-party service providers who handle personal information on our behalf adhere to strict confidentiality and security measures.
International Data Transfers
If we transfer personal information to countries outside of the country where the data was originally collected, we will ensure appropriate safeguards are in place to protect the information in accordance with applicable data protection laws.
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.
- Email id: firstname.lastname@example.org